The Invisible Employee - Second Edition

The Invisible Employee—2nd Edition—by authors Adrian Gostick and Chester Elton, is now available!
The critically acclaimed book is an invaluable read providing great business advice and practical guidance for managers. This book shows managers how to get involved and lead their people from obscurity to achievement, reaping the rewards across their entire organization.
For more information visit www.carrotbooks.com or contact your Baltimore Appreciatology team at 410-661-5668.

Reviews.....
"A gem of a book . . . finding that workers who are recognized are more productive, have fewer on-the-job accidents, and translate their satisfaction into customer satisfaction."—Financial Post.

"There is magic in this book. Whether you are looking for a few good tips to keep a good thing going or need to recapture the very essence of a productive workplace, The Invisible Employee provides valuable lessons nestled among the pages of a clever and compelling story."—Stephen C. Lundin, bestselling coauthor of Fish!

"Gostick and Elton's simple-to-understand and teachable approach of setting and supporting core values and recognizing and celebrating those behaviors can be a very effective management technique for creating a committed and engaged workforce of 'visible employees.' This is a culture no organization can afford to be without."—Michael R. Losey, President, World Federation of Personnel Management Associations.

"The basic principles detailed in The Invisible Employee are simple yet profound: (1) setting a guiding vision, (2) seeing employees supporting that vision, and (3) praising and celebrating that behavior. Engaging our entire staff by using these principles helps Friendly's provide great memories for our guests."—John L. Cutter, CEO and President, Friendly's Ice Cream Corporation.

"The Invisible Employee is a very inventive and original book. Combining facts that will surprise you and a fable that will fascinate you, Gostick and Elton have crafted a book that educates and entertains. The Invisible Employee is a wonderful read with a powerful message, and I highly recommend it to leaders at all levels."—Jim Kouzes, coauthor of The Leadership Challenge.